Student Success Coach - Syracuse EOC

State University of New York • Syracuse, NY

401d • $49,261 - $60,000

About The Position

The Student Success Coach at SUNY Morrisville's Syracuse Educational Opportunity Center (EOC) plays a crucial role in supporting adult learners throughout their educational journey. This position focuses on providing personalized academic advising, monitoring student progress, and connecting students with essential resources to enhance their academic and vocational skills. The goal is to empower students from recruitment to graduation, ensuring they have the support needed to succeed in their programs and achieve their career aspirations.

Requirements

• Bachelor's degree in education, counseling, career services, or a related field (for SL-2 level).
• Master's degree in education, counseling, career services, or a related field (for SL-3 level).
• General experience in academic advising, career coaching, student support services, or related (for SL-2 level).
• 2+ years of academic advising, career coaching, student support services, or related (for SL-3 level).

Nice To Haves

• Strong interpersonal and communication skills, with the ability to connect with diverse student populations.
• Knowledge of college admissions processes and workforce development trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Provide personalized academic advising to students, helping them set and achieve their educational goals.
• Assist students in developing academic plans and strategies to successfully complete their programs.
• Collaborate with instructors to track student performance and identify those in need of additional support.
• Conduct regular check-ins with students to assess progress, address challenges, and celebrate achievements.
• Connect students with academic and support resources, including tutoring, financial aid, and career services.
• Facilitate workshops and information sessions on topics such as time management, study skills, and career planning.
• Develop and implement initiatives aimed at increasing student retention and engagement.
• Identify at-risk students and develop intervention strategies to support their success.
• Maintain open lines of communication with students, faculty, and staff to foster a supportive learning environment.
• Work collaboratively with community partners to enhance resources and support services available to students.
• Maintain accurate records of student interactions and progress.
• Prepare reports on student outcomes and program effectiveness to inform continuous improvement.
• Stay informed about best practices in student support and adult education.
• Participate in training and professional development opportunities to enhance coaching skills.

Benefits

• Generous state benefits package
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree