Supervisor Patient Financial Services | Hospital Billing

CentraCare Health • Saint Cloud, MN

395d • $51,143 - $76,725

About The Position

The Supervisor of Patient Financial Services Hospital Billing at CentraCare is responsible for overseeing the daily operations of the billing department. This role involves guiding and leading staff, monitoring productivity, and ensuring timely completion of billing functions. The supervisor promotes expertise in billing practices and maintains knowledge of payer compliance, providing education and feedback as necessary. Additionally, the position includes personnel development, policy implementation, and disciplinary actions to achieve departmental goals.

Requirements

• High School Diploma or GED required.
• Bachelor's Degree in business or healthcare related field or a minimum of 3 years business office experience in lieu of education required.
• Minimum of 3 years experience in a healthcare environment, particularly in revenue cycle required.
• Minimum of 3 years project management or leadership experience preferred.
• Ability to work independently.
• Strong communication skills and customer relations principles.
• Proficient with Microsoft Office applications and related healthcare systems and software.
• Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.

Nice To Haves

• Experience in a healthcare environment
• Project management experience

Responsibilities

• Supervise the day-to-day operations of the Patient Financial Services Hospital Billing department.
• Guide and lead staff in their roles and responsibilities.
• Monitor productivity and promote timely completion of billing functions.
• Maintain comprehensive knowledge of payer compliance practices.
• Provide necessary education and feedback to staff regarding billing practices.
• Define and provide support and leadership to achieve departmental goals and objectives.
• Implement and maintain Business Office policies.
• Initiate disciplinary action when necessary.

Benefits

• Medical insurance
• Dental insurance
• Paid Time Off (PTO)
• Retirement plan
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED