Supervisor

About the position

The Supervisor, referred to as Operations Lead at Aspen Dental, plays a crucial role in ensuring exceptional patient service and operational efficiency within the dental practice. This full-time position involves overseeing daily front office tasks, collaborating with the dental team, and contributing to a supportive and innovative workplace culture. The role emphasizes career development and offers a comprehensive training program to equip the Supervisor for success.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Perform additional tasks assigned by the Manager

Requirements

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with match
• Career development and growth opportunities
• Free Continuous Learning through TAG U