Supervisor

$37,440 - $37,440/Yr

Kids Empire - Bolingbrook, IL

posted 3 months ago

Full-time - Mid Level
Bolingbrook, IL
Amusement, Gambling, and Recreation Industries

About the position

As a Park Supervisor at Kids Empire, you will oversee the daily operations of the park, ensuring a safe and enjoyable experience for visitors. This role involves supervising staff, implementing operational procedures, and maintaining high standards of customer service. You will act as the primary contact between guests and the park, addressing their needs and ensuring guest satisfaction.

Responsibilities

  • Attending to guests quickly and making them feel comfortable in the park.
  • Supervising employees to ensure satisfactory job performance and achievement of production goals.
  • Assisting the Park Manager with training, developing, and auditing staff.
  • Fostering a positive and collaborative work environment among park staff.
  • Auditing schedules and requesting necessary approvals from the Park Manager.
  • Opening and closing the park using keys or a code.
  • Communicating guest or employee issues to the Park Manager.
  • Operating the check-in process and managing guest information using an iPad.
  • Managing cash flow at the front counter and processing payments accurately.
  • Organizing the refrigerator with snacks and drinks, and checking inventory levels.
  • Walking the floor to monitor safety and compliance with park rules.
  • Cleaning restrooms and sanitizing park structures and equipment.
  • Scheduling and coordinating family events and ensuring their efficient operation.
  • Performing other duties as assigned.

Requirements

  • Minimum of 1 year of direct experience in a management or supervisory role.
  • High school diploma or equivalent qualification required.
  • Ability to work weekends and holidays.
  • Experience working with children.
  • Proficiency in operating an iPad.
  • Strong communication and customer service skills.
  • Conflict resolution skills.
  • Leadership skills with strong organizational abilities.
  • Ability to make effective decisions in a fast-paced environment.
  • Commitment to safety and emergency preparedness.
  • Ability to work independently and read/write in English.

Benefits

  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
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