Trinity Health - Syracuse, NY

posted about 2 months ago

Part-time - Entry Level
Syracuse, NY
10,001+ employees
Hospitals

About the position

The Switchboard Operator is responsible for providing telephone and general information services within the hospital. This role involves operating the switchboard, directing incoming and internal calls, and managing paging services as required. The operator also performs additional duties to support the overall goals of the division and hospital.

Responsibilities

  • Operate the switchboard and direct all incoming and internal calls.
  • Manage paging services as required.
  • Provide general information services to callers.
  • Assist in achieving overall division and hospital goals through various duties.

Requirements

  • High school graduate or equivalent.
  • Previous experience operating switchboards is highly desirable, but not required.
  • Demonstrated competency in the operation of the hospital's communication system.
  • Crisis control intervention skills.
  • Excellent communication and customer service skills.

Benefits

  • Pay range of $16.20 - $23.50 based on experience, skills, and education.
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