Arch Insurance Group Inc.posted 2 months ago
$60,000 - $100,000/Yr
Full-time • Mid Level
Cortland, NY

About the position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Responsibilities

  • Gather and analyze business requirements to design and optimize both on-premise and cloud-based (Azure) infrastructure solutions. Provide strategic recommendations and long range (3 to 5 year) plans for scaling, upgrading, and evolving these environments in alignment with organizational goals.
  • Regularly patch and maintain on-premises and cloud-based server infrastructure and endpoints. Monitor and remediate vulnerabilities identified by security tools (e.g., Tenable), ensuring secure and reliable operations.
  • Manage file and server backups. Perform regular testing of disaster recovery plan & updating DR documentation. Respond to security incidents as needed.
  • Oversight of Server & Software Documentation.
  • Mentoring and Jr. System Administrator and/or Desktop Technicians and managing any ticket escalations.

Requirements

  • Strong emphasis on disaster recovery and business continuity.
  • Strong customer service skills.
  • Excellent organizational & written communication skills.
  • Ability and willingness to travel to remote sites as needed (>10%).
  • Experience with the following: Windows Server (Active Directory, Group Policy, DNS, DHCP, Powershell), Azure & Cloud Services (Entra IS, O365, Azure Virtual Desktops), Cisco Routing and Switching, VM Ware/vSphere/ESXi.
  • Cisco or Microsoft certifications strongly preferred (CCNA, MCSA or equivalent).

Benefits

  • Incentive eligible position.
  • Base salary range of $60,000 - $100,000/year.

Job Keywords

Hard Skills
  • Active Directory
  • Cloud Services
  • Group Policy
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  • VM
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Soft Skills
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