System Administrator

About the position

The System Administrator is a critical role within the IT department, responsible for managing and maintaining the organization's IT infrastructure. This role ensures the stability, integrity, and efficient operation of the information systems that support core organizational functions. The System Administrator will manage and support antivirus solutions, Active Directory (AD), email systems, web services, backups, disaster recovery (DR), storage solutions, and system health monitoring.

Responsibilities

• Oversee the day-to-day operation of computer networks including hardware/software support, training, and special projects.
• Manage the installation, configuration, and maintenance of the organization's IT infrastructure.
• Deploy, manage, and maintain enterprise antivirus solutions.
• Ensure all systems are protected and up-to-date with the latest antivirus definitions.
• Administer and maintain AD infrastructure, including user and group management, group policies, and AD health monitoring.
• Implement and manage security policies and permissions within the AD environment.
• Manage and maintain corporate email systems, ensuring reliability and security.
• Troubleshoot email-related issues and optimize email performance.
• Oversee the deployment, configuration, and maintenance of web servers and related services.
• Ensure the availability, security, and performance of web applications.
• Implement and manage backup solutions, ensuring data integrity and availability.
• Develop and maintain disaster recovery plans and conduct regular tests to ensure preparedness.
• Manage storage infrastructure, ensuring adequate capacity and performance.
• Monitor storage usage and implement solutions to optimize storage efficiency.
• Implement and utilize monitoring tools to track system performance and health.
• Respond to and resolve system alerts and performance issues promptly.
• Maintain accurate documentation of system configurations, processes, and procedures.
• Generate and analyze system performance reports to identify areas for improvement.
• Ensure compliance with organizational security policies and procedures.
• Implement security measures to protect IT infrastructure from cyber threats.
• Provide advanced technical support and troubleshooting for IT-related issues.
• Mentor and provide guidance to junior IT staff.
• Cooperate with HQ IT for IT infrastructure-related projects.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in IT infrastructure management, systems administration (including backup solutions, disaster recovery), and network management.
• Intermediate or fluent proficiency in Mandarin required.
• Proficient in Windows and Linux operating systems.
• Extensive experience with Active Directory administration.
• Strong knowledge of enterprise antivirus solutions.
• Expertise in managing email systems (e.g., Microsoft Exchange, Office 365).
• Experience with web server technologies (e.g., IIS, Apache).
• Solid understanding of backup solutions and disaster recovery planning.
• Knowledge of storage systems (e.g., SAN, NAS).
• Proficiency in system health monitoring tools (e.g., Nagios, SolarWinds).
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a strong focus on accuracy and quality.

Nice-to-haves

• Microsoft Certified: Azure Administrator Associate or similar.
• CompTIA Security+ or equivalent.
• VMware Certified Professional (VCP) or similar.
• Certified Information Systems Security Professional (CISSP).

Benefits

• Bonuses
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D insurance
• Paid Time Off
• Employee Assistance Program (EAP)
• 401(k)