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Oxford Global Resources - Mount Horeb, WI
posted 2 months ago
About the position
The Systems Engineer II position focuses on managing and improving the performance of Windows/Messaging/O365 platforms. The role involves collaboration with various stakeholders, including vendors, project managers, and end users, to support the implementation, troubleshooting, and maintenance of IT systems and solutions. The engineer will also participate in cross-functional teams to enhance product offerings and improve efficiencies for front-line employees, ultimately enhancing the customer experience.
Responsibilities
- Consult with systems users and Software Engineering on IT improvements and troubleshooting solutions.
- Build and facilitate product/vendor relationships.
- Participate on cross-functional teams to execute product enhancement plans.
- Develop and maintain technical language to improve efficiencies for front-line employees.
- Serve as backup to Helpdesk and perform all other duties as assigned.
Requirements
- Associate's degree or related experience; Bachelor's degree preferred.
- 5-8 years of systems support experience, including 3-5 years with Azure and 2 years or more with Linux server, Windows server, or Active Directory.
- Experience with configuring Ubuntu and IIS.
- Experience in maintaining databases like DB Technologies, MS SQL, or MySQL.
- 2-4 years of experience automating through a scripting language.
- 2-4 years of experience as a senior member of a technical team.
Benefits
- Supplemental medical benefits (not major medical)
- Dental insurance
- Vision insurance
- Life insurance
- Disability benefit plans
- 401(k) Retirement Savings Plan
- Paid holidays based on eligibility
- Paid sick leave as required by applicable jurisdiction
