Systems Engineer III - WiFi Operations

About the position

Responsible for assisting in the implementation of Release Management activities specifically for the WiFi & 5G Core architectures. WiFi & 5G Core applications and their associated operating systems and databases. Responsible for Application Administration of WiFi & 5G Core supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
• Creates detailed method of procedure documents and functional specifications for configuration changes of new applications / services and for enhancements to existing systems/services.
• Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
• Develops core code modules, unit test tools and release notes for enhancements and bug fixes.
• Reviews new development tools, application frameworks and testing tools for functionality/effectiveness.
• Installs, administers, configures and maintains WiFi & 5G Core applications including operating systems and related software.
• Provides 'on call' support to implement changes within the WiFi & 5G Core applications after normal business hours.
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
• Documents systems configurations and upgrades.
• Designs and implements change and control policies and disaster recovery plans.
• Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
• Perform other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand English
• Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
• Advanced ability to create detailed documentation to functionally understand new and existing applications
• Advanced ability to follow and implement established change and control policies and procedures
• Advanced ability to troubleshoot application problems
• In-depth knowledge of development tools, application frameworks, and testing tools.
• In-depth knowledge of OSS applications and software
• In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
• Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
• Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including Cisco UCS, and VMWare systems
• Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
• System Administration work experience - 3+ years
• Database support and development work experience - 3+ years

Nice-to-haves

• Ansible experience in leveraging to build out team capabilities
• Python experience to leverage as a work force multiplier
• BASH experience

Benefits

• Comprehensive pay and benefits package that rewards employees for their contributions to our success
• Supports all aspects of employee well-being
• Delivers real value at every stage of life