Talent & Organizational Development Program Coordinator

Penske Automotive GroupReading, PA
435d

About The Position

The Specialist position in the Talent & Organizational Development Department is responsible for supporting the preparation and organization of training program materials and curriculum, managing participant communications, and producing training sessions to ensure an optimal participant experience. This role involves coordinating with instructors, managing training logistics, and utilizing technology to enhance learning experiences.

Requirements

  • A minimum of 2 years of administrative support and/or customer service experience.
  • High school diploma/GED.
  • Strong oral and written communication skills.
  • Seeks solutions to complex problems.
  • Ability to multi-task in a fast-paced environment while maintaining a professional demeanor.
  • Experience with MS Office products (Outlook, Word, Excel, and PowerPoint) as well as internal software applications or databases.
  • Experience with presentation technology and virtual facilitation systems.
  • Ability to proactively build relationships with internal and external customers and vendors.
  • Strong organizational skills.
  • Ability to work independently.
  • Willingness to travel as necessary, work a required schedule and at a specific location.

Responsibilities

  • Develops and oversees the production of classroom handouts, nametags, instructional materials, aids, schedules, and manuals.
  • Assists facilitators in delivering training courses through moderating and managing virtual technologies for positive participant experience.
  • Coordinates with instructors on updating content libraries within learning management systems.
  • Processes enrollment of all trainings and answers routine inquiries regarding courses, schedules, and locations.
  • Ensures that instructional materials, schedules, and training details are distributed timely to participants.
  • Manages small updates to training materials and administrative updates to program learning platforms.
  • Prepares training session details for in-person learning events through coordinating and organizing on and off-site conference rooms, catering needs, hotel stay arrangements, and engagement activities.
  • Responsible for purchasing, invoicing, and tracking goods, services, or supplies in coordination with Senior Manager.
  • Supports new technologies as they become available to facilitate dynamic learning experiences.
  • Collects participant surveys and attendance reports on training programs.
  • Assists and collaborates with the Talent Development Team on other duties as assigned.
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