Tech Writer

Full-time - Mid Level

Middletown, RI

Professional, Scientific, and Technical Services

About the position

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

Responsibilities

• Produce clear, concise, and accurate technical documentation including user manuals, product guides, online help, and API documentation
• Collaborate with subject matter experts, engineers, and product managers to gather and understand technical information
• Analyze product features and functionality to determine documentation requirements
• Create and maintain information architecture for technical content
• Produce meeting materials including agendas, minutes, and action lists
• Edit, proofread, and revise existing documentation
• Ensure consistency in style, tone, and formatting across all documentation
• Incorporate user feedback to improve documentation quality and usability

Requirements

• Bachelor's degree in English, Technical Communication, Computer Science, or related field
• 3+ years of experience in technical writing, preferably in the software or technology industry
• Excellent writing, editing, and proofreading skills with strong attention to detail
• Ability to quickly grasp complex technical concepts and explain them clearly to non-technical audiences
• Proficiency in documentation tools and Microsoft Office 365
• Familiarity with markup languages (e.g., HTML, XML) and content management systems
• Strong organizational and time management skills
• Ability to work independently and collaboratively in a fast-paced environment
• Active SECRET Clearance and US Citizenship

Benefits

• healthcare benefits
• paid leave
• retirement plans
• insurance programs
• education and training assistance