Okta - Bellevue, WA

posted 16 days ago

Full-time - Mid Level
Bellevue, WA
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About the position

The Technical Account Management Enablement Manager at Okta is responsible for advocating and enhancing the enablement programs for the Technical Account Management (TAM) organization. This role involves collaborating with cross-functional teams to identify, create, and deliver training and enablement programs that support TAM from onboarding to ongoing development. The manager will utilize a data-driven approach to assess program effectiveness and ensure alignment with organizational needs.

Responsibilities

  • Identify and communicate the needs of the TAM organization.
  • Suggest and execute innovative ideas and programs for the TAM leadership team.
  • Ensure effective communication with stakeholders to align on the TAM enablement program.
  • Utilize data-driven analysis to inform future initiatives and assess existing program performance.
  • Collaborate with enablement staff to design and deliver training programs.
  • Engage with stakeholders to validate requirements and program outcomes.
  • Curate enablement programs with input from subject matter experts.
  • Identify efficiencies and enhancements in current processes.
  • Participate in discovery sessions to refine program requirements.

Requirements

  • 5+ years of experience in Technical Account Management (TAM) or enablement in the software industry.
  • Demonstrable communication and presentation skills with strong executive presence.
  • Ability to work with and present to a technical audience.
  • Deep understanding of post-sales and enablement strategies.
  • Strong problem-solving, priority-setting, and analytical skills.
  • Ability to thrive in a fast-paced, dynamic environment with minimal guidance.
  • Strong interpersonal skills for building relationships across teams.

Nice-to-haves

  • Technical proficiency in relevant software or tools.
  • Industry and product knowledge related to Okta's offerings.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Flexible spending account
  • Paid time off (PTO)
  • Parental leave
  • Equity options
  • Bonus opportunities
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