Technical Account Manager- Universal City

$85,000 - $105,000/Yr

NBC - Central LA, CA

Full-time - Mid Level

Central LA, CA

1,001-5,000 employees

Broadcasting and Content Providers

About the position

The Technical Account Manager at NBCUniversal plays a crucial role in the One Platform Ad Sales organization, acting as a strategic partner to clients and sales account executives. This position is responsible for managing and growing partnerships with advertisers, ensuring campaign success, and communicating key learnings to support clients in achieving their business objectives. The role involves supporting the full sales cycle for programmatic campaigns, maintaining high operational standards, and delivering a best-in-class partnership experience for advertising clients.

Responsibilities

• Build and manage relationships with existing and potential new clients and agencies through routine communication.
• Support day-to-day client deliverables across the pre-sale and post-sale lifespan of PG and PMP campaigns.
• Lead communication for all internal deliverables related to client and sales support.
• Troubleshoot and support any technical or creative issues that arise related to bid requests, win rates, optimization levers, audience targeting, pricing, fees, and more.
• Collaborate with internal cross-functional teams including Pricing, Inventory, Ad Ops, and Measurement to ensure successful campaign executions and troubleshoot client issues.
• Analyze data to understand trends and communicate actionable insights and recommendations to both internal and external partners.
• Develop campaign strategies and audience targeting recommendations that align with client and campaign KPIs.

Requirements

• 3-5 years of programmatic experience at a media company or agency
• Bachelor's Degree or equivalent experience
• Strong communication skills and attention to detail
• Passion for data, process, and customer success

Nice-to-haves

• Experience contributing to revenue, advertiser education, and advertiser satisfaction
• Ability to foster strong internal and external relationships
• Excellent interpersonal and client communication skills
• Experienced presenter and negotiator
• Self-starter with the ability to work independently and in a team environment
• Deadline-driven and process-oriented personality
• Strong analytical reasoning and problem-solving skills

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Tuition reimbursement
• Vision insurance