Technical Account Manager

Unifyid - Redwood City, CA

Full-time

Redwood City, CA

Professional, Scientific, and Technical Services

About the position

The Account Manager at Prove is responsible for managing and optimizing partnerships with OEMs, carriers, chipset manufacturers, and ODMs in a fast-paced technology-driven environment. As a Technical Account Manager (TAM), the role involves leading deployments, driving new business opportunities, and ensuring the success of OEM partnerships through effective integration and implementation of Prove's solutions.

Responsibilities

• Own the complete sales process within subsidiaries of enterprise customers; perform discovery calls that drive pipeline and yield revenue.
• Manage the upsell and cross-sell sales process for existing enterprise customers.
• Drive deals forward by executing demos, quotes, proposals, and BVAs.
• Manage your quarterly pipeline and complete forecasting reports with your manager.
• Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges.
• Improve product feature offerings by providing partner feedback to internal cross-functional teams including Product Management and Engineering.
• Guarantee the technical aspects of a partner's integration (both new and ongoing) by providing necessary documentation and technical guidance.
• Identify, drive, and optimize growth from new business opportunities by leveraging Google technologies.

Requirements

• Prior experience achieving quota in a Sales Development/lead generation role within a B2B SaaS organization.
• 4+ years of closing or account management experience within a B2B SaaS environment.
• Ability to achieve a quarterly sales quota.
• Reputation for success in consultative sales environments and putting the customer first.
• Experienced with independently running qualification calls and demos.
• Requires a strong work ethic, can-do attitude, and ability to work cross-functionally within the organization.
• Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or related field or equivalent practical experience.
• 4 years of experience in product management, software engineering, engineering program management, or technical account management.

Nice-to-haves

• Experience in managing strategic partnerships or client relationships.
• Experience with system architecture or device bring-up.
• Experience in an object-oriented programming language (e.g. Java, C++ or Python).

Benefits

• Equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.