Technical Application Engineer -Security - Rochester, NY

About the position

Northland Control Systems, Inc. is a global leader in security technology, specializing in Access Control Systems (ACS) and Video Management Systems (VMS). We’re seeking a Technical Application Engineer in Rochester, New York to provide expert support and technical solutions for our clients and internal teams. We strive to find the right kind of people, who respect the Northland way; they will emphasize taking on challenges, working hard, learning fast, and maintaining embracing accountability, all while having fun! Our culture and team are some of our strongest assets. We want to employ happy people who bring a positive and energetic attitude to not only their work and the work environment. You will be working for an amazing company that employs the most exceptional type of people. Our customers are worldwide, large corporate companies.

Responsibilities

• Provide technical support and troubleshooting for security applications (ACS, VMS, intrusion detection).
• Perform system maintenance, updates, and optimizations.
• Assist in configuration and deployment of security applications.
• Support clients by understanding their security needs and providing tailored solutions.
• Conduct testing and quality assurance to ensure system reliability.
• Collaborate with internal teams and document best practices.

Requirements

• Expertise in security applications (LenelS2, Genetec, Software House, Avigilon, Milestone).
• Knowledge of video surveillance, access control, and alarm systems.
• Experience with network protocols, databases, and system integrations.
• Ability to write SQL queries and troubleshoot software and hardware issues.
• Familiarity with cloud environments and enterprise system architecture.
• Experience with scripting or programming (Python, SQL, or similar).
• Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience.
• Security application certifications (LenelS2, Genetec, Software House, etc.).

Nice-to-haves

• Experience with network configuration, system segmentation, and cloud security.

Benefits

• Work with cutting-edge security technology.
• Be part of a collaborative, expert-driven team.
• Competitive salary and benefits.