Technical Key Account Manager

Kion North America - Summerville, SC

Full-time - Mid Level

Summerville, SC

10,001+ employees

Machinery Manufacturing

About the position

The KION Group is seeking a dedicated professional to promote the KION brand to key accounts and drive sales of selected products within specific segments. This role is pivotal in supporting the development of new products in collaboration with the North America dealer network. The primary objective is to maximize business opportunities for both new and existing accounts, ensuring that the KION brand remains a leader in the market. In this position, you will be responsible for developing strategies that leverage technology to meet customer supply chain initiatives, which will result in increased sales of Fleet, Forklift, Advanced Applications, and Automation products. You will proactively identify and secure new customers within assigned vertical markets, creating strategic business plans aimed at achieving annual volume and profit objectives. Your role will also involve coordinating and leading presentations of new products, programs, and pricing, while managing the overall business relationship with clients. Building and maintaining excellent working relationships with both new and established accounts is crucial. You will communicate account priorities effectively and engage cross-functional teams to drive business results, ensuring that customer needs are met and exceeded. This position offers a unique opportunity to be part of a global leader in material handling solutions, contributing to the efficiency and effectiveness of supply chains across various industries.

Responsibilities

• Develop strategy leading with technology to fulfill customer supply chain initiatives resulting in Fleet, Forklift, Advanced Applications and Automation sales.
• Proactively identify, support and secure new customers and business within assigned vertical markets.
• Develop strategic customer business plans to achieve annual volume and profit objectives.
• Coordinate and lead in presenting new products, programs, pricing, and general management of our business.
• Create and maintain excellent working relationships with all new and established accounts.
• Communicate account priorities and engage the cross functional team to drive business results.

Requirements

• Strong negotiation and selling skills.
• Strong in profitable sales, eager to find value for customers in complex automation projects.
• Five years of direct sales experience with key account management or consultative selling responsibilities with a proven track record in growing key accounts preferred.
• 5+ years' experience in the field of intralogistics automation processes and software structures, preferably relating to AGVs.
• Experience and understanding in the planning, design and implementation of intralogistics systems.
• Market and industry knowledge and association network desirable.
• Ability to meet established quotas.
• Strong analytical abilities and organizational skills.
• Self-starter who presents a professional image and attitude.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Experience in the forklift industry preferred.