Technical Portfolio Lead

$130,000 - $160,000/Yr

Alvarez & Marsal - Chicago, IL

Full-time - Senior

Hybrid - Chicago, IL

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Technical Portfolio Lead at A&M Alvarez & Marsal is responsible for managing the design, development, organization, delivery, and evaluation of specialized learning programs, including technical training and industry-specific courses. This role involves leading a team and collaborating with Learning Partners and subject matter experts to ensure training initiatives align with organizational needs. A strong background in instructional design and learning operations is essential, along with experience in managing technical learning in a professional services environment.

Responsibilities

• Lead portfolio resources to support the effective design, development, organization, delivery, and evaluation of training programs.
• Collaborate with Learning Partners to identify and prioritize training needs across the organization.
• Provide guidance on best practice approaches to address business performance challenges with blended learning solutions.
• Produce high-level design proposals and Statements of Work in partnership with business stakeholders.
• Manage and refine processes, methodologies, and tools for creating and evaluating learning content.
• Maintain and update the course catalog to reflect current training offerings.
• Design and develop high-quality learning content aligned with specific learning objectives.
• Review existing learning solutions and coordinate updates and continuous improvement activities.
• Lead the development and curation of various learning assets with support from internal teams and external vendors.
• Ensure adherence to design processes and timely delivery of design projects.
• Engage with SMEs to create and review course materials for technical accuracy.
• Apply instructional design principles to enhance content effectiveness and engagement.
• Manage relationships with content vendors and leverage development tools to produce learning materials.
• Conduct Train-the-Trainer sessions and ensure instructors are prepared for delivery.
• Coordinate with the delivery team to ensure readiness for new courses.
• Review and approve all course communications for consistency and alignment with standards.
• Provide on-site or remote support during course conduct as needed.
• Oversee the organization, storage, retrieval, and version control of technical learning materials.
• Own technical course SharePoint sites and coordinate with the LMS team for course setup.

Requirements

• Bachelor's degree in education, Human Resources, Instructional Design, Business Administration, or a related field; advanced degree or professional certifications are advantageous.
• 10+ years in learning and development, managing technical learning programs in professional services.
• Deep understanding of instructional design principles and experience in developing comprehensive learning programs.
• Proficiency with LMS platforms, course authoring tools, and content management systems.
• Strong project management skills with experience managing content libraries and ensuring version control.
• Ability to evaluate learning effectiveness using data and apply insights for improvement.
• Excellent communication skills and experience collaborating across departments.
• Detail-oriented with the ability to manage multiple projects and shifting priorities.
• Excellent client-facing and stakeholder management skills.
• Ability to work well under pressure and handle tight deadlines.

Nice-to-haves

• Experience in tax or industry-specific fields.
• Familiarity with multimedia resources for instructional design.

Benefits

• Healthcare plans
• Flexible spending and savings accounts
• Life, AD&D, and disability coverages
• 401(k) retirement plan with discretionary contributions
• Paid time off including vacation and personal days
• Seventy-two hours of sick time
• Ten federal holidays and one floating holiday
• Parental leave
• Discretionary bonus program based on performance