Technical Product Owner

About the position

This role will focus on expand our existing claims solution to support new lines of business, with the next 12-15 months being essential. Working closely with cross-functional teams, the Technical Product Owner will analyze business and technical requirements, translate them into user stories with clear acceptance criteria, implement product enhancements, and ensure seamless integration with upstream and downstream systems. This role also offers the opportunity to identify and drive improvements in claims processing efficiency.

Responsibilities

• Maximizes the value of the product resulting from the work of the Scrum team.
• Defines and communicates product vision, overall strategy and growth opportunities to business and IT stakeholders, with guidance from leadership and other Product team members.
• Drives the continuous refinement of the product vision, roadmap, and strategy to drive optimum business value.
• Works closely with business stakeholders across the organization to convert product ideas into a prioritized backlog according to business value or return on investment (ROI).
• Participates in agile ceremonies such as sprint planning, iteration reviews, and retrospectives to ensure continuous improvement and iterative development.
• Facilitates Product Grooming Backlog sessions to align priority & strategy for better cross functional collaboration.
• Validates roadmap items prior to starting development work with guidance from business stakeholders as needed.
• Remains accountable for each stage of the development process and the final product, evaluating progress and performance at each iteration and deciding whether the team can move on to the next steps.
• Works closely with Technical Product Managers and Scrum master to ensure the successful execution of the product roadmap.
• Anticipates product's future needs by maintaining user personas and journey maps.
• Owns and drives user-centric product outcomes collaboratively with business and IT leadership.
• Researches and analyzes market trends and user needs to develop and shape the roadmap for the product.

Requirements

• Bachelor's degree from a four-year college or university is required with a major or emphasis in Business, Finance, Computer Science, Engineering, or related field.
• Minimum 6 years of related experience inclusive of leading technical teams, collecting business needs, and translating requirements to a technical audience.
• Experience in the insurance industry highly desired.
• Minimum 3 years of experience as a Product Owner, Product Manager, or similar role, with a track record of successfully launching and managing products or platforms.
• Certified Product Owner (CPO) required, SAFe preferred.
• Knowledge of Agile processes and principles.
• Understanding of the Insurance industry.
• Ability to map value stream across business lines.
• Possess technical expertise and understanding of product development practices.
• Ability to balance technical constraints and a differentiated product that meets the needs of the marketplace.
• Knowledge of mobile and web platform design conventions and technology limitations and opportunities.
• Excellent written and verbal communication skills, experience working with cross-functional teams, and presenting to leadership.
• Advanced proficiency with Microsoft Office applications including Word, Visio, Excel, Project, and PowerPoint.
• Excellent organizational and time management skills.
• Advanced analytical, qualitative, quantitative, and problem-solving skills.
• Ability to apply critical thinking and analytical skills to recommend creative solutions to business and technical challenges.
• Strong attention to detail.
• Ability to multi-task in a fast-paced environment.

Benefits

• Competitive benefits package, with generous medical, dental, and vision plans.
• 401K retirement plans and company match.
• Bonus potential for all positions.
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year).
• 11 paid holidays throughout the calendar year.
• Support for continued learning.