Holland America Line Careersposted 24 days ago
Full-time • Mid Level
Hybrid • Miami, FL
Water Transportation

About the position

Carnival Corporation is seeking a dynamic and entrepreneurial Technical Product Owner to join our Global Technology Services (GTS) team. You will support the reservations ecosystem across five cruise brands with a north star to deliver an amazing guest and partner experience. You will lead an ambitious application modernization project, driving re-architecture and cloud migration efforts. You will support 6,000 users and manage stakeholders across product, tech, QA, marketing, and revenue teams. This role is perfect for a leader eager to innovate, improve service levels, and make a significant impact at high speed.

Responsibilities

  • Own and drive a strategic vision and roadmap, long-term goals.
  • Define and socialize new product features to elevate the customer experience.
  • Propose and incorporate feedback from senior leaders to ensure the roadmap meets customer needs and business objectives.
  • Define how we measure success and own reporting on KPIs.
  • Drive continuous improvement based on data optimization.
  • Lead discovery sessions, requirements gathering, business impact estimation, and cost calculation for features and services.
  • Conduct executive reviews and present product updates to senior leadership.
  • Build strong relationships with stakeholders and ensure alignment with business goals.

Requirements

  • 3-5 years of product or program management, or technology experience.
  • Bachelor's degree or equivalent.
  • Experience defining strategy, owning the roadmap, and driving execution.
  • Experience with end-to-end product delivery.
  • Experience with modernizing legacy applications, cloud technology, analytical tools such as PowerBI and SQL.
  • Industry experience, reservation or e-commerce experience preferred.

Nice-to-haves

  • World-class verbal and written communication skills.
  • Ability to build relationships and motivate others with vision.
  • Proven ability to build strong relationships with business leaders.
  • Experience managing ambitious and operationally complex projects with cross-functional teams.
  • Ability to thrive in ambiguity and a fast-paced organization.
  • Understanding of product analytics and product experiments.

Benefits

  • Cost-effective medical, dental and vision plans.
  • Employee Assistance Program and other mental health resources.
  • Company paid term life insurance and disability coverage.
  • 401(k) plan that includes a company match.
  • Employee Stock Purchase plan.
  • Paid Time Off including 8 company-wide holidays and 2 floating holidays.
  • Vacation Time starting with 14 days/year for full-time employees.
  • 80 hours of sick time each year for full-time employees.
  • Complementary stand-by cruises and employee discounts on confirmed cruises.
  • Personal and professional learning and development resources including tuition reimbursement.
  • On-site Fitness center at our Miami campus.
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