Fusion It - New York, NY

posted 3 months ago

Full-time
New York, NY
Professional, Scientific, and Technical Services

About the position

The Technical Product Owner role is a pivotal position that requires a blend of technical expertise and product management skills, particularly in the security domain. This role is based in New York, NY, and operates in a hybrid work environment, allowing for a mix of in-office and remote work. The individual in this position will be responsible for defining the product strategy and enhancing customer experience through the implementation of security features across various platforms, including mobile applications, web portals, and call center operations. A key aspect of this role is the ability to think critically about workflows related to the implementation of security features. The Technical Product Owner will leverage their expertise in digital security to ensure that the product not only meets customer needs but also adheres to the highest security standards. This involves writing both technical and customer experience features and stories, which encompass both front-end and back-end technical requirements. The ideal candidate will have a strong background in Scaled Agile methodologies, enabling them to effectively manage and prioritize the product backlog. They will be expected to communicate effectively with various stakeholders, including scrum teams, vendors, and delivery program leadership. Strong communication skills are essential, as the individual will lead meetings and discussions to drive the product vision forward. The role demands a self-starter who thrives in dynamic, fast-paced environments, particularly during periods of rapid delivery timelines.

Responsibilities

  • Define product strategy and customer experience for security features.
  • Implement security features on mobile, portal, and call center experiences.
  • Write technical and customer experience features/stories for both front-end and back-end.
  • Lead meetings with scrum teams and vendors to align on product goals.
  • Collaborate with delivery program leadership to ensure timely delivery of product features.
  • Utilize Scaled Agile methodologies to manage product backlog and prioritize tasks.

Requirements

  • Technical experience in security domains.
  • Expertise in digital security and implementation workflows.
  • Strong understanding of Scaled Agile methodologies.
  • Ability to write technical and customer experience features/stories.
  • Excellent communication skills and ability to lead meetings.
  • Experience working in dynamic, fast-paced team environments.
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