Technical Program Manager/Senior Scrum Master - Hybrid

About the position

Modernizing Medicine is hiring a Technical Program Manager with a passion for innovation to help us improve the way that thousands of physicians practice medicine. As a Technical Program Manager, you will manage Agile software development projects of varying size and complexity from inception to completion and will promote and improve scrum processes from initiation through delivery. This position will also act as a Release Coordinator who will support the Release Management lifecycle which includes scheduling, coordinating and the reporting of releases across the enterprise for multiple applications across various portfolios.

Responsibilities

• Foster growth and efficiency through continuous improvement, while facilitating effective lean scrum ceremonies and processes for 2 or more teams adopting best practices as it applies to the organization.
• Provide leadership and direction working with cross functional teams, removing impediments, managing dependencies within and outside of the team and program.
• Proven leadership, management abilities to manage scope, timeline, resources/budget for programs with high level of transparency and visibility to drive accountability.
• Ability to collaborate with the product, engineering leadership to understand business objectives, product and technical requirements with ease. Handle change management effectively.
• Serve as liaison, coach, guide between the product owner, development team, and management in order to ensure that all targets and requirements are met.
• Build strong dashboards (JIRA, Excel) and reports for management in order to analyze team’s progress and facilitate data to drive decisions.
• Identify and drive to resolve key issues, risks, and mitigation plans by resolving conflicts.
• Regular metrics and communication on status to leaders, stakeholders Agile teams.
• Facilitate healthy product backlog through effective and productive meetings.
• Coordinate release content, timelines, communication, readiness reviews, Go/No-Go reviews for delivering high quality releases effectively.
• Demonstrated expertise in exerting influence and motivation to drive outcomes through build-and-rollout process changes at all levels for continuous improvement.

Requirements

• Bachelor's degree in technical or business discipline or a related field.
• At least 5 years of project management experience in software development.
• Requires five to six years of relevant experience or equivalent combination of experience and education.
• Strong technical experience required.
• Professional experience with Agile/Scrum Methodology.
• Experience working in cross functional large programs involving 10+ teams.
• Excellent problem solving, organizational, analytical and communication skills (written and oral).
• Ability to thrive in a fast-paced environment.
• High degree of initiative and sense of urgency.
• Ability to work collaboratively and influence others.
• Certified Scrum Master.

Nice-to-haves

• Experience in SAFe or relevant Scaled Agile methodology is highly preferred.
• Experience in the Healthcare Industry is a plus.

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs.
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed.
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles.
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.