Technical Program Manager, US FED National Security & Defense

About the position

We are seeking a Technical Program Manager to drive rapid business execution across the Worldwide Public Sector National Security and Defense Business Operations team. They will bring a unique balance of strategic thinking, cross-group collaboration, planning discipline, and communication skills. The successful candidate will be able to manage complex programs across a matrixed environment, with a demonstrated ability to think strategically and analytically about business. This role works directly with many cross-functional internal teams and the ideal candidate will foster strong partnerships and collaboration to deliver business-critical solutions. This is a hands-on position - the ideal candidate must be willing to 'roll up their sleeves' and get things done. This position requires that the candidate selected be a US Citizen and be eligible to obtain and maintain an active TS/SCI security clearance with polygraph.

Responsibilities

• Own project planning, metrics development, and reporting to drive successful and on-time delivery of initiatives across multiple domains, such as access control, vulnerability management, master data architecture management, project intake, and request prioritization
• Manage and resolve technical issues related to sales tooling, including CRM security, user onboarding & training, and disruptions in data integration
• Partner with technical teams to resolve issues, and develop and implement processes across teams
• Develop technical architecture documentation and training content to support understanding of integration points with other teams/systems
• Partner with sales, operations, technology enablement, engineering, security and other internal AWS teams to define business requirements for sales applications and reporting products, and influence roadmap priorities and milestones

Requirements

• Bachelor's degree in engineering, computer science or equivalent
• 5+ years of technical product or program management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience using data and metrics to determine and drive improvements
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Nice-to-haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• 3+ years of technical program management working directly with software engineering teams experience
• 2+ years of experience using business intelligence tools to develop data and dashboards (e.g., Quicksight, Tableau, Power BI, QlikView)
• Ability to write and debug SQL queries
• Experience in creating and presenting executive-level analyses and narratives to drive decision-making
• Exceptional written and verbal communication skills
• Experience working within a high-growth, fast-paced technology company
• Experience within the US DoD and/or NatSec customer environments

Benefits

• Medical, financial, and/or other benefits
• Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package