Technical Program Manager

9th Way Insignia • Washington, DC

434d • $124,674 - $165,500

About The Position

The Technical Program Manager at 9th Way Insignia will oversee the management and enhancement of the Veterans Benefits Administration (VBA) Enterprise Data Warehouse (EDW). This role involves leading a team to ensure the delivery of technical services, project management, and the maintenance of data analytics and business intelligence capabilities. The position requires a hands-on approach to managing projects and collaborating with government stakeholders to achieve operational excellence.

Requirements

• Bachelor's degree in computer science, Electronic Engineering, or other Engineering technical discipline (10 years of additional relevant experience may be substituted for degree).
• Minimum 15 years of experience managing IT service delivery projects and programs of similar size and scale.
• Experience managing large scale data warehousing and data analytic projects utilizing the Oracle Business Intelligence Enterprise Edition (OBIEE) and Oracle Relational Databases.
• Experience with dashboarding technologies such as Tableau and PowerBI.
• Experience with the SAS Linux Platform.
• Experience planning and performing Data and system migrations from on premise environments to the Cloud.
• Must be authorized to work for any employer in the U.S.
• Must be able to obtain and maintain the required security clearance.

Nice To Haves

• Currently cleared for Public Trust at tier 2 moderate level or higher.
• Project Management Professional (PMP) or equivalent certification.

Responsibilities

• Be available on Government site in Washington DC during normal hours of operations.
• Ensure Project Team is staffed with capable qualified technical resources necessary to deliver services in accordance with the contact requirements.
• Develops and maintains the project management plans that layout the products and services to be delivered with key milestones and activities.
• Develops and executes the communications plan, quality management plan, risk management and mitigation plan, change and configuration plan.
• Works with Stakeholder to identify the Key Performance Indicators (KPI) that will be used to assess quality and performance.
• Ensures all KPI performance metrics are collected, analyzed, and reported to the government stakeholders.
• Ensure the tasks necessary to operate and maintain the Oracle Business Intelligence Enterprise Edition (OBIEE) and Oracle Databases that make up the EDW environments are performed in accordance with the Standard Operating Procedures (SOPs).
• Ensure the tasks necessary to operate and maintain the Tableau Server and Desktop environments are performed in accordance with the SOPs.
• Ensure the tasks necessary to operate and maintain the SAS Linux Platform are performed in accordance with the SOPs.
• Ensure all recurring and ad hoc business intelligence reporting is performed in accordance with the SOPs.
• Participate in and at times facilitate triage and troubleshooting calls to debug, determine root cause, and mitigate issues within the systems and/or reporting.
• Make recommendations to improve system performance and reliability.
• Ensure approved enhancements to the business intelligence reporting follow the Software Development Lifecycle (SDLC): requirements management, requirements analysis, design, development, user acceptance, and deployment.
• Collaborate with the Government to document and implement change management policies, procedures, and processes.
• Identify and escalate risk in accordance with the risk management plan.
• Ensure the systems and applications within the EDW are secured in accordance with agency and federal policy and regulations.
• Gather and report performance metrics weekly, monthly, and quarterly.
• Facilitates Monthly progress reviews with the government customer and with the 9th Way Insignia senior leadership.
• Other responsibilities as assigned.

Benefits

• Medical
• Dental
• Vision
• Voluntary Life Insurance
• 401(k)
• Basic Life A&D
• STD
• LTD
• PTO
• Telehealth
• paid holidays
• FSA
• HSA
• Employee Assistance Program (EAP)
• Traveling Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree