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Andritz - Springfield, MA

posted 3 months ago

Full-time
Springfield, MA
Professional, Scientific, and Technical Services

About the position

The Optimization and Application Specialist at ANDRITZ plays a crucial role in providing technical support to the North American Sales Network, focusing on mill site optimization, troubleshooting, quotation preparation, and technical sales support. This position aims to enhance customer relationships through value-added services and technical solutions, ensuring the success of clients in the paper industry.

Responsibilities

  • Serve as technical support to the N.A. Sales Network.
  • Conduct mill site troubleshooting and problem identification.
  • Develop technical solutions for projects, including technical marketing and case generation.
  • Assist inside sales with quote preparation and consult engineering for large sales presentations.
  • Perform wet end audits and discuss variances from global best practices.
  • Document and evaluate existing equipment and paper properties.
  • Gather engineering information and create detailed sketches and layouts.
  • Review requests for technical quotations and determine necessary equipment.
  • Generate proposals including vacuum requirements and layout drawings.
  • Provide startup supervision and customer training for Andritz equipment.
  • Create reports and execute trial plans.

Requirements

  • Mechanical Engineering Degree or equivalent paper industry experience.
  • Excellent communication skills.
  • Ability to research supportive data for technical marketing.
  • Experience in wet end operations and process knowledge.
  • Familiarity with paper physical property test methods.
  • Mechanical aptitude and knowledge of wet end equipment design.
  • Ability to develop close business relationships with customers.
  • AutoCAD knowledge is desirable.
  • Initiative-taker with the ability to generate projects through customer interaction.
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