Technical Service Engineer I

About the position

Daifuku Automotive America Corporation is a leader in Design, Manufacturing, Installation and Support of automotive automation/material handling systems in North America. The company is currently seeking an experienced Technical Service Engineer I for our facility in Lexinton, Kentucky. Daifuku Automotive America Corporation promotes and supports both individual and team success by providing opportunities to expand your skills and build on your capabilities. As an Equal Opportunity Employer, we are committed to a culturally rich workforce and proud of our diversity in background, experience and origin. Safety is part of our core values; we stress the importance to our employees by enforcing 5S and daily safety audits.

Responsibilities

• Install, troubleshoot, and maintain products and equipment.
• Perform electrical, electronic, and mechanical repairs.
• Identify, analyze, and repair product failures.
• Order & replace parts as needed.
• Determine and recommend products, systems or services that best fit customers' needs.
• Observe equipment in operation and execute various test cycle operations.
• Complete preventive maintenance requirements on equipment.
• Perform site specific projects as assigned.
• Ensure proper tracking of parts used to ensure consignment inventory accuracy.
• Interpret engineering drawings and assist site installation crews.
• Perform Engineering studies to develop reliable and optimum solutions.
• Create bid documents and facilitate meetings and negotiations with subcontractors.
• Create customer quotes and facilitate meetings and negotiations with customers.
• Make estimations on small projects.
• Understand project schedules and site activities for successful implementation.
• Familiar with structural design and analysis.
• Interface with the on-site project team and communicate with the design team.
• Supervise other associates and skilled trades as required.
• Be available to work weekends, nights, overtime, and holidays.
• Travel to job sites within the US, Canada, or Mexico as needed.
• Negotiate through an industrial conveyor system requiring climbing access ladders.
• Physically capable of standing and/or walking for long periods.
• Ability to lift 25-50 lbs.

Requirements

• Strong PLC programming skills in a hands-on field construction environment.
• Ability to choose and manage sub-contractors, manage schedules and budgets.
• Skill to meet with customers and identify needs and potential sales opportunities.
• Requires debugging skills during commissioning of new equipment.
• Excellent communication skills with ability to interface effectively with customers and peers.
• Ability to react to changes proactively and handle essential tasks.
• Broad-based customer focus and commitment to resolve problems.
• Strong communication skills for interface with customer engineers.
• Machinery installation experience preferred.
• Proficiency with MS Office, particularly Excel, Word, PowerPoint, MS Project.
• Experience with AutoCad, Inventor, or other 3D modeling software (minimum 2 years).

Benefits

• Medical, Dental, and Vision available day one
• Optional Critical Illness and Accident Insurance
• FSA/ HSA
• Company provided life and disability plans
• 401K: Fidelity
• 7 Paid sick days (prorated according to start date)
• 13 paid vacation days (prorated according to start date)
• 11 paid holidays
• Yearly performance bonuses
• PPE Reimbursement