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The Technical Support / Customer Service Representative-Remote (Night Shift) at Concentrix is responsible for providing exceptional customer service and technical support to clients via inbound and outbound calls, as well as through the internet. This role is designed for individuals who thrive in a remote work environment and are passionate about helping customers resolve issues related to various products and services. The position emphasizes a people-first culture, offering opportunities for career growth and personal development within a diverse and inclusive team.