Technical Writer 1

Full-time - Entry Level

Dubuque, IA

About the position

GGS Information Services, a globally recognized technical publications company serving leading manufacturers in transportation, aerospace, construction and agricultural equipment, has an immediate need for qualified candidates to fill a Technical Writer (Heavy Equipment) position in Dubuque, IA. This individual must be proficient in various computer software tools, be highly efficient, and must be willing to work in an environment that is fast paced with set delivery schedules. This person will either generate publication data for incorporation into technical documentation or develop Automotive/Heavy equipment troubleshooting, operator and maintenance manuals for technical publications utilizing customer-supplied source material.

Responsibilities

• Authors technical documentation and diagnostic service procedures from source material gathered from engineering resources.
• Develops automotive/heavy equipment troubleshooting, operator and maintenance manuals.
• Accurately develops system specific diagnostics and electrical service procedures using client supplied information.
• Interfaces with engineers, technical writers, product specialists and technicians.
• Interprets blueprints and detailed engineering specifications.
• Strict adherence to using Quality Assurance Plans and Standard Operating Procedures.

Requirements

• Requires Associate’s degree (minimum), in addition to vocational, career, or related technical studies in technical writing, automotive repair or other engineering discipline.
• Experienced in developing diagnostic information for automotive service industry or industry equivalent.
• Familiarity with heavy truck engine, agriculture and vehicle product lines is desirable.
• Experience in developing diagnostic information for heavy equipment/agriculture service industry is desirable.
• Experience in desktop publishing software including Arbortext, FrameMaker and/or InDesign is desirable.
• Extremely well organized and must be extremely detailed oriented.
• Must have expert communication and computer skills and the ability to effectively work with internal and external customers.

Nice-to-haves

• Technical Writing: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Hydraulics: 1 year (Preferred)
• Electrical: 1 year (Preferred)
• Automotive diagnostics: 1 year (Preferred)

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) plan with company match
• Tuition reimbursement