Technical Writer AI/ML

$47,975 - $133,000/Yr

Cognizant Technology Solutions - Mountain View, CA

Full-time - Mid Level

Mountain View, CA

Professional, Scientific, and Technical Services

About the position

Cognizant is seeking a Technical Writer specializing in AI/ML to enhance their services and technologies through effective documentation and knowledge management. The role involves creating user-centered content, establishing style guidelines, and collaborating with cross-functional teams to support Google's Engineering Education programs. The ideal candidate will thrive in a fast-paced environment and contribute to the development of educational materials that guide product teams in AI/ML projects.

Responsibilities

• Plan, create, manage, and deliver content that helps users understand or use technology.
• Design and establish style guidelines and standards for texts and illustrations.
• Develop, mobilize, and execute knowledge management strategy.
• Create, compile, and organize technical documents for internal and external use.
• Review, revise, modify, or edit documents prepared by others.
• Support quality improvement and increased adoption of information, following inputs from cross-functional PoCs.
• Support the development and implementation of document control procedures.
• Identify and remediate gaps, redundancies, or conflicts across documentation.
• Create technical architecture diagrams and end-to-end whitepapers.
• Research, establish, and enforce guidance for compliance with legal and branding requirements.
• Produce clear, succinct, and well-organized educational materials for a technical audience.
• Manage community-driven documentation and drive active contributions.

Requirements

• Proven experience in technical writing, particularly in AI/ML domains.
• Strong knowledge of knowledge management and branding principles.
• Proficiency in Microsoft Excel and document control procedures.
• Ability to collaborate with subject matter experts and cross-functional teams.
• Experience in creating technical documentation and educational materials.

Nice-to-haves

• Familiarity with user-centered design and design thinking methodologies.
• Experience in developing marketing materials for documentation.
• Knowledge of compliance and legal requirements in documentation.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan