Contact Government Services - Knoxville, TN
posted 5 months ago
Technical Writer Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. The Technical Writer will be responsible for drafting and developing technical documentation related to a variety of projects in the IT space. This role requires working closely with project stakeholders to establish technical processes and procedures, documenting projects through the Software Development Life Cycle (SDLC), and providing status reports for multiple ongoing projects and related documentation efforts. The Technical Writer will also assist with both user and admin level documentation, ensuring clarity and accuracy in all written materials. Candidates should possess excellent writing and communication skills, with a minimum of 5 years of experience in the development of technical documentation and at least 3 years of experience in user documentation. Familiarity with industry-standard technical summary and reporting techniques, including Agile project management methodology, is essential. The ability to produce quality work independently or in a group setting is crucial, as is proficiency with the MS Office Suite, including Visio. Additionally, candidates must be willing and able to pass a background check/security screening.