Technical Writer (copy)

Contact Government Services - Norfolk, VA

Full-time - Mid Level

Norfolk, VA

Professional, Scientific, and Technical Services

About the position

Technical Writer Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. The Technical Writer will be responsible for drafting and developing technical documentation related to a variety of projects in the IT space. This role requires working closely with project stakeholders to establish technical processes and procedures, documenting projects through the Software Development Life Cycle (SDLC), and providing status reports for multiple ongoing projects and related documentation efforts. Additionally, the Technical Writer will assist with both user and admin level documentation, ensuring clarity and usability for all stakeholders involved.

Responsibilities

• Draft and develop technical documentation related to various IT projects.
• Work closely with project stakeholders to establish technical processes and procedures.
• Document projects through the Software Development Life Cycle (SDLC).
• Provide status reports for multiple ongoing projects and related documentation efforts.
• Assist with both user and admin level documentation.

Requirements

• Excellent writing and communication skills.
• 5+ years experience with development of technical documentation.
• 3+ years experience with development of user documentation.
• Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.
• Ability to produce quality work independently or in a group setting.
• Experience with MS Office Suite including Visio.
• Willingness and ability to pass background check/security screening.

Nice-to-haves

• Familiarity with Business Intelligence/Analysis applications.
• Experience with Government software development policies and procedures.
• Client facing communication experience.
• Federal Agency issued security clearance.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Flexible spending account
• Paid time off