Contact Government Services - Winston-Salem, NC
posted 5 months ago
Contact Government Services, LLC (CGS) is seeking an experienced Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. This role is crucial in helping CGS deliver innovative solutions to government challenges through cutting-edge technology. The ideal candidate will be motivated, highly skilled, and creative, with a passion for contributing to government innovation and a strong appreciation for collaboration. The Technical Writer will work in an environment that supports professional growth and encourages employees to anticipate the needs of others. In this position, the Technical Writer will be responsible for drafting and developing technical documentation related to various IT projects. This includes working closely with project stakeholders to establish technical processes and procedures, documenting projects through the Software Development Life Cycle (SDLC), and providing status reports for multiple ongoing projects. The role also involves assisting with both user and admin-level documentation, ensuring that all materials are clear, concise, and accessible to the intended audience. The successful candidate will possess excellent writing and communication skills, with a minimum of 5 years of experience in developing technical documentation and at least 3 years in user documentation. Familiarity with Agile project management methodology and the ability to produce quality work independently or in a group setting are essential. Proficiency in the MS Office Suite, including Visio, is also required. Additionally, candidates should be willing and able to pass a background check/security screening.