Technical Writer II

$67,875 - $85,625/Yr

Lytx - Santa Monica, CA

Full-time - Mid Level

Santa Monica, CA

Professional, Scientific, and Technical Services

About the position

Lytx is seeking a skilled and experienced Technical Writer II to join our product and software engineering teams. In this role, you will be responsible for creating and maintaining high-quality documentation for our software products. You will work closely with product managers, software engineers, and other partners to ensure our documentation is accurate, comprehensive, and user-friendly. Your contributions will play a crucial role in enhancing the understanding and usability of our software solutions, which are designed to improve safety and efficiency for commercial and public sector fleets. As a Technical Writer II, you will write, edit, and maintain various types of technical documentation, including user guides, API documentation, integration guides, and release notes. You will collaborate with software engineers, product managers, and other team members to gather information and understand documentation requirements. Your ability to translate sophisticated technical concepts into clear and concise content will be essential for catering to a diverse audience, including developers, integrators, and end-users. You will ensure consistency, clarity, and accuracy in all documentation, developing and maintaining a documentation style guide to uphold these standards across all materials. Additionally, you will review and update documentation based on user feedback and changes in the software, leading multiple documentation projects simultaneously to ensure timely delivery. Continuous improvement of documentation processes and tools will also be a key focus of your role, allowing you to contribute to the overall efficiency and effectiveness of our documentation efforts.

Responsibilities

• Write, edit, and maintain technical documentation, including user guides, API documentation, integration guides, and release notes
• Collaborate with software engineers, product managers, and other team members to gather information and understand documentation requirements
• Translate sophisticated technical concepts into clear and concise content for a diverse audience, including developers, integrators, and end-users
• Ensure consistency, clarity, and accuracy in all documentation
• Develop and maintain a documentation style guide to ensure consistency across all materials
• Review and update documentation based on user feedback and changes in the software
• Lead multiple documentation projects simultaneously, ensuring timely delivery
• Continuously improve documentation processes and tools

Requirements

• Bachelor's degree in Technical Writing, English, Communications, Computer Science, or a related field
• 2-4 years of experience in technical writing, preferably in the software industry
• Strong writing, editing, and proofreading skills
• Ability to understand and communicate complex technical information clearly and concisely
• Proficiency with documentation tools and software such as Microsoft Office, Google Docs, Markdown editors, and version control systems (e.g., Git)
• Excellent organizational and time management skills
• Strong attention to detail and commitment to accuracy
• Ability to work independently and collaboratively in a team environment

Nice-to-haves

• Experience with API documentation tools like Postman, Redocly, Readme
• Knowledge of HTML, CSS, and JavaScript
• Experience with content management systems (CMS)
• Familiarity with agile development methodologies

Benefits

• Medical, dental and vision insurance
• Health Savings Account
• Flexible Spending Accounts
• Telehealth
• 401(k) and 401(k) match
• Life and AD&D insurance
• Short-Term and Long-Term Disability
• FTO or PTO
• Employee Well-Being program
• 11 paid holidays plus 1 inclusive holiday per year
• Volunteer Time Off
• Employee Referral program
• Education Reimbursement Program
• Employee Recognition and Appreciation program