Technical Writer (Section 508 Technical Writing Experience)

Microhealth - Vienna, VA

Full-time

Vienna, VA

Professional, Scientific, and Technical Services

About the position

MicroHealth is seeking a Technical Writer with specialized experience in Section 508 technical writing to support the Electronic Health Record (EHR) modernization program. In this remote-based role, the Technical Writer will be responsible for reviewing and editing various project deliverables, including technical documents, policies, knowledge articles, and standard operating procedures (SOPs), with a specific focus on ensuring compliance with Section 508 standards. This position requires a comprehensive understanding of accessibility standards and best practices, as well as the ability to produce high-quality documentation that meets the needs of diverse audiences. A typical day in this role will involve working on all phases of documentation, assisting in the preparation of documents, and supporting the development of contract deliverables and reports. The Technical Writer will review and edit content to ensure it meets Section 508 accessibility compliance, staying up to date on relevant standards. Responsibilities also include editing functional descriptions, user manuals, special reports, and other customer deliverables, conducting research, and ensuring the use of proper technical terminology. The role requires preparing and maintaining operations documentation, user guides, manuals, and technical publications, as well as preparing reports, responses, and briefings targeted to a wide range of audiences. The ideal candidate will possess a Bachelor's Degree and at least 8 years of relevant experience, with a strong preference for candidates who have 5+ years of experience specifically in 508 technical writing. The ability to travel up to 25% of the year may be required, and candidates must be able to obtain a Public Trust Level 5 clearance. Strong communication and presentation skills, attention to detail, and organizational abilities are essential for success in this role. Knowledge of federal documentation standards and processes, as well as Section 508 compliance, is also critical.

Responsibilities

• Review and edit project deliverables for Section 508 accessibility compliance.
• Assist in the preparation of documents and support the development of contract deliverables and reports.
• Stay up to date on Section 508 standards and best practices.
• Edit functional descriptions, user manuals, special reports, and other customer deliverables.
• Conduct research and ensure the use of proper technical terminology.
• Prepare and maintain operations documentation, user guides, manuals, and technical publications.
• Prepare reports, responses, and briefings targeted to a wide range of audiences.

Requirements

• Bachelor's Degree + 8 years' experience
• Ability to travel up to 25% of the year, if needed
• Must be able to obtain a Public Trust Level 5 clearance
• 8+ years in a related technical or clinical discipline, or equivalent combination of education, professional training, or work experience
• 5+ years of experience in 508 technical writing
• Experience editing material for punctuation, grammar, and content
• Strong working knowledge of Microsoft Word, Excel, PowerPoint, and Visio
• Ability to thrive in a highly collaborative, fast-paced, growth-focused environment
• Strong and effective communication and presentation skills
• Strong attention to detail and highly organized
• Knowledge of federal documentation standards, processes, and 508 compliance

Nice-to-haves

• Experience in a related technical or clinical discipline
• Experience in editing material for punctuation, grammar, and content
• Strong working knowledge of Microsoft Office Suite
• Ability to thrive in a collaborative environment