About the position
At Tech Mahindra, we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
Responsibilities
- Create and revise maintenance documents (maintenance manuals, structural repair manuals, non-destructive testing manuals, tool & equipment manuals and component maintenance manuals) using engineering database information, engineering drawings, functional tests and other sources to provide customers with detailed aircraft continued airworthiness instructions.
- Submit work packages to create illustrations that will accompany maintenance document instructions for use in technical publications.
- Conduct self and peer quality checks of completed work packages for accuracy and consistency.
- Follow established procedures and improve procedures as necessary.
- Collaborate with core teams, engineers and customer service representatives to validate maintenance document procedures.
- Create and revise flight documents (Airplane Flight Manual, Pilot's Abbreviated Checklists, Operating Manuals, Pilot's Operating Handbooks, Technical Orders, etc.) using engineering flight test information.
- Conduct self and peer quality checks of completed work packages for accuracy and consistency.
- Follow established procedures and improve procedures as necessary.
- Collaborate with core teams, engineers and customer service representatives to validate flight document procedures.
Requirements
- Degreed in an aviation related area preferred or equivalent experience authoring technical documents.
- A&P license or military aviation maintenance experience with Technical Orders a plus.
- Requires an understanding of engineering data, with an ability to research and analyze engineering drawings and technical documents.
- Mechanical aptitude with experience and knowledge of aircraft operation, aircraft systems, aircraft maintenance practices, manufacturing and GAMA/ATA guidelines.
- Experience using SGML/XML, Arbortext, Adobe FrameMaker or equivalent tool in authoring environment.
- Professional and diplomatic demeanor with excellent verbal and written communication skills.
Nice-to-haves
- Pilot's license.
- Military aviation experience with Technical Orders.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance
- Paid time off (including holidays, parental leave, and sick leave)
