Technical Writer V

Palo Alto, CA

Professional, Scientific, and Technical Services

About the position

The role involves updating existing documentation to reflect new features, enhancements, and changes to the platform. The candidate will collaborate with cross-functional teams, including Engineering and Product Management, to ensure accuracy and completeness in technical documentation. Additionally, the candidate will work closely with other members of the writing team to ensure consistency in detail, style, and presentation. The position requires writing high-quality technical content that effectively communicates complex information clearly, concisely, and without jargon.

Responsibilities

• Update existing documentation to reflect new features, enhancements, and changes to the platform.
• Collaborate with cross-functional teams, including Engineering and Product Management, to ensure accuracy and completeness in technical documentation.
• Work closely with other members of the writing team to ensure consistency in detail, style, and presentation.
• Write high-quality technical content that effectively communicates complex information clearly, concisely, and without jargon.

Requirements

• BA degree in Technical Writing, English, Journalism, a related writing-oriented field, or equivalent practical experience.
• At least 10 years of experience writing technical content.
• Excellent English writing skills.
• Experience documenting public cloud products, Oracle, and Kubernetes.
• Skill using Oxygen XML Author or a similar product to create documentation in DITA.
• Ability to manage documentation using Git and GitHub.

Nice-to-haves

• Experience working with CLI and Linux-like OS.