Zoom - Providence, RI

posted 4 months ago

Full-time - Mid Level
Remote - Providence, RI
Administrative and Support Services

About the position

As Zoom's Global Architect team expands, we are seeking a Content & Creative Technical Writer who will play a pivotal role in supporting our technical sales team. This position is designed for individuals who excel in creative problem-solving and can effectively communicate complex technical concepts to enhance the sales process. The ideal candidate will be responsible for producing high-quality content that addresses the needs of our technical sellers, ensuring they have the necessary resources to succeed in a competitive market. In this role, you will collaborate closely with technical sales architects to identify content gaps and develop innovative solutions that resonate with our audience. Your ability to create engaging narratives and apply visual branding to your work will be essential in crafting compelling materials that not only inform but also persuade potential clients. Given the fast-paced nature of Zoom's work environment, agility in content creation is crucial, and you will be expected to adapt quickly to changing priorities and demands. The successful candidate will bring a strong background in technical writing and sales enablement, with a focus on SaaS collaboration tools. You will leverage your experience to enhance the effectiveness of our sales team, ensuring they are equipped with the best possible resources to close deals and drive revenue. This position offers a unique opportunity to contribute to Zoom's mission of improving communication and collaboration across various platforms, while also advancing your career in a dynamic and inclusive workplace.

Responsibilities

  • Develop high-quality technical content that supports the sales team in their efforts to win deals.
  • Collaborate with technical sales architects to identify content needs and gaps.
  • Create compelling narratives and apply visual branding to enhance the effectiveness of sales materials.
  • Adapt content quickly to meet the fast-paced demands of the sales environment.
  • Utilize experience in SaaS collaboration to inform content development and strategy.

Requirements

  • 3+ years of experience in Technical Sales Enablement or Technical Writing.
  • Proven experience in developing and applying visual branding to content.
  • Strong copywriting skills to create compelling narratives.
  • Experience with Marketing or Sales Enablement.
  • Familiarity with SaaS Collaboration tools.

Nice-to-haves

  • Experience in a fast-paced, results-focused work environment.
  • Background in content design and creative problem-solving.

Benefits

  • Comprehensive health benefits including medical, dental, and vision insurance.
  • 401(k) retirement plan with company matching.
  • Flexible work arrangements including hybrid and remote options.
  • Generous paid time off and holidays.
  • Professional development opportunities and learning programs.
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