About the position
Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong Aerospace) serves as the experienced, global market leader for in-flight entertainment and connectivity (IFEC) solutions for aircraft. As a systems certification provider, Astronics CSC has worked on over 100 projects for industry partners to upgrade commercial and business aircraft with new passenger power systems, IFEC navigation, communication and flight safety systems. Additionally, Astronics CSC offers proven IFEC hardware systems, flexible design platforms, high customer satisfaction, and long-term relationships with industry leaders to help make the connected aircraft a reality. The company now employs over 300 employees, and is a six-time recipient of Chicago's Best and Brightest Employers to Work For award.
Responsibilities
- Write and review engineering design and certification-related documents and reports, ensuring compliance to internal specifications and industry standards.
- Act as an information architect, author, & editor of technical documentation.
- Drive the timely development of product documentation, coordinating efforts with subject matter experts.
- Develop documentation including qualification testing plans/procedures/reports, component maintenance manuals, and other regulatory documentation.
- Pro-actively provide status/progress updates to management and raise flags immediately when questions arise or when blocked from making progress.
- Understand, analyze, and synthesize technical information to identify missing information and ask well-formed questions.
- Juggle multiple document assignments and large amounts of information, employing strong organization skills.
- Produce draft documents, review/edit to eliminate errors, and submit to higher-level review clean of all formatting, grammar, and writing mechanics errors.
- Implement redline updates completely, without introducing new errors.
- Contribute to definition of product documentation strategy including tools, systems, process, and formats used.
- Responsible for implementing and complying with all ethical and legal compliance requirements.
Requirements
- Very high level of expertise with MS Word, especially in manipulating formatting and styles.
- Experience with MS Excel and Visio.
- Experience working directly with engineering development teams.
- Impeccable written and verbal English communication skills.
- Experience in a highly regulated industry (aerospace preferred, aviation, medical, military, transportation).
- Self-motivated, driven, quick learner requiring minimal supervision.
- Strong ability to retain information.
- A pro-active team player who can prioritize tasks, communicate clearly, and influence cross-functional teams.
- Innovative thinker with a strong customer and quality focus.
- Strong analytical and quantitative skills.
- Proven experience designing and delivering high quality technical documents.
- Skilled time manager, comfortable in a fast-paced environment with changing priorities, aggressive deadlines, and interruptions.
- Relentless pursuit of quality.
Nice-to-haves
- Bachelor's degree in a STEM field or Technical Writing, English, Journalism, or a related field if accompanied by technical aptitude.
- Familiarity with FAA and/or EASA regulatory documentation and standards is ideal, but not required.
Benefits
- Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity.
- 401K & Employee Stock Purchase Plan.
- Employee Assistance Program & Wellness Program.
- Generous Paid Time Off (PTOS), Volunteer Time Off Program (VTO), Paid Holidays and Paid Parental Leave.
- Tuition Reimbursement Program.
