Technical Writer

$60,320 - $81,120/Yr

Ursus - Foster City, CA

Full-time - Entry Level

Foster City, CA

Administrative and Support Services

About the position

Our Client is developing autonomous mobility from the ground up, including creating a unique vehicle tailored to autonomous driving. The Base Operations team supports all fleet-level maintenance, repair, and upgrade operations. This includes the back-end engineering team that delivers various aspects of technical content and support, with a key focus on improving safety and operational efficiencies. The technical writing contractor for BaseOps will author and maintain all types of BaseOps technical documentation to support technicians and engineers with maintaining our autonomous vehicle fleet. They will work cross-functionally with engineers and technicians to define, obtain necessary information, and deliver the required service documentation.

Responsibilities

• Create and update the technical documentation associated with vehicle operations manuals and mission readiness documentation.
• Develop vehicle-level inspection, maintenance and repair remove/replace procedures.
• Document software programming and post-repair bring-up processes.
• Author fleet upgrade and rework procedures.
• Prepare technical service bulletins.

Requirements

• Bachelor's degree with a focus in Technical Writing.
• 2-5 years experience as a technical writer or in a relevant field.
• Proficiency with Google Suite and MS Office suite.
• Experience with topic-based writing concepts.
• Markup language experience (HTML, XML, or DITA XML).
• Strong written and oral communication skills, and cross-functional teamwork skills.
• Exhibit high attention to detail and safety acumen.
• Ability to multi-task and manage workload to achieve project deliverable deadlines.
• Self-starter with a can-do, team player attitude.

Nice-to-haves

• Vehicle technician or autonomous vehicle operator experience.
• Previous Automotive OEM service manual authoring experience.
• Experience with software used; Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite, CATIA 3DX.