Technical Writer

Full-time - Mid Level

Camp Springs, MD

Administrative and Support Services

About the position

The Technical Writer is responsible for creating, editing, and maintaining a range of documents and correspondence for USCIS. This role demands a keen eye for detail, the ability to convey complex information clearly and concisely, and a strong understanding of the agency's mission and programs. This full time position will require the employee to work onsite at Camp Springs, MD. Monday - Friday, normal business hours.

Responsibilities

• Editing correspondence and other materials for communication with customers
• Organizing materials and completing writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
• Ensuring that documents are written in accordance with the agency's style guide and editorial practices
• Ensuring writing is easy to read and uses plain language
• Reviewing draft documents to ensure they are free of errors
• Fixing grammar, punctuation, and spelling errors in documents and correspondence
• Ensuring accuracy of names, places, organizations, facts, dates, and statistics
• Editing, standardizing, and making changes to material prepared by other writers
• Selecting charts, graphs, tables, and other non-textual material for inclusion within documents
• Creating page layouts and placing textual and non-textual material
• Understanding the agency's mission and programs to determine appropriate writing and editing practices
• Reading agency reports and documents to integrate writing and editing style
• Reviewing draft materials and recommending revisions in scope, format, content, and publishing methods
• Researching topics and locating and contacting sources for document development
• Working closely with other writers/editors to enhance document readability, conciseness, and style
• Maintaining records and files of work and revisions
• Collaborating with DHS and USCIS immigration professionals in drafting, reviewing, and editing written products
• Writing and editing communications related to complex, potentially controversial policies, programs, or regulations
• Coordinating the formal review of official written products before agency approval
• Interacting with USCIS Executive Secretariat on using agency's formal concurrence procedures
• Performing research to ensure authoritative information development and communication
• Maintaining awareness of USCIS programs and relevant activities for ongoing projects

Requirements

• Associate's degree
• 3+ years of experience in a technical writing position
• 2+ years of experience in script writing
• Proficiency in Microsoft Office

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off