Zoom - Topeka, KS

posted 4 months ago

Full-time - Mid Level
Remote - Topeka, KS
Administrative and Support Services

About the position

As Zoom's Global Architect team continues to expand, we are seeking a talented Content & Creative Technical Writer. This role is pivotal in providing creative problem-solving solutions for all of Zoom's technical sellers. The ideal candidate will thrive in a fast-paced environment where agile content creation is essential for the success of our sales teams. The ability to quickly adapt and fill content gaps is crucial, as it directly impacts our sellers' ability to win deals in a competitive market. In this position, you will collaborate closely with a team of technical sales architects, applying your creative skills to address sales challenges effectively. Your background in content creation and design will be instrumental in crafting compelling narratives that resonate with our audience. You will be responsible for developing and applying visual branding to our content, ensuring that it aligns with Zoom's overall marketing strategy. This role requires a blend of technical writing expertise and a strong understanding of marketing and sales enablement, particularly within the SaaS collaboration space. We are looking for someone who is not only experienced but also passionate about creating impactful content that drives sales success. Your contributions will play a significant role in enhancing the effectiveness of our technical sellers and supporting their efforts in achieving their sales goals.

Responsibilities

  • Develop and create high-quality technical content for sales enablement.
  • Collaborate with technical sales architects to identify content needs and gaps.
  • Apply visual branding to enhance the appeal of technical documents and presentations.
  • Craft compelling narratives that effectively communicate technical concepts to a non-technical audience.
  • Work closely with marketing teams to ensure alignment of content with overall marketing strategies.
  • Continuously update and improve existing content based on feedback and changing market needs.

Requirements

  • 3+ years of experience in Technical Sales Enablement or Technical Writing.
  • Proven experience in developing and applying visual branding to content.
  • Strong copywriting skills to create compelling narratives.
  • Experience with Marketing or Sales Enablement processes.
  • Familiarity with SaaS Collaboration tools and platforms.

Nice-to-haves

  • Experience in a fast-paced, results-oriented work environment.
  • Familiarity with agile content creation methodologies.
  • Previous experience in a technical sales environment.

Benefits

  • Comprehensive health insurance coverage.
  • 401(k) retirement savings plan with company matching.
  • Flexible work hours and hybrid work options.
  • Paid time off and holidays.
  • Professional development opportunities and continued education support.
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