Technical Writer

Stifel - Saint Louis, MO

Full-time - Mid Level

Saint Louis, MO

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The Business Process Integration Technical Writer at Stifel is responsible for creating and maintaining technical documentation for the Business Process Integration (BPI) department. This role involves collaborating with Project Managers, Business Analysts, and Technical Analysts to ensure that documentation is clear, accurate, and meets established standards. The position requires a strong understanding of complex business processes and the ability to communicate technical concepts effectively.

Responsibilities

• Build an understanding of the BPI department and systems.
• Contribute to BPI efforts to implement and maintain technical documentation management solutions.
• Work closely with team members and leaders within BPI to effectively document system architecture, technical processes, and procedures.
• Follow principles and standards for documentation that will contribute to the success of new deployments and post-implementation support.
• Create diagrams, charts, and other visual aids to assist users in understanding technology.
• Produce high-quality documentation that meets established standards and is appropriate for the intended audience.
• Present documentation for review, incorporate feedback and make updates as necessary.
• Ensure documentation is clear and accurate.

Requirements

• Excellent writing skills.
• Experience in technical writing or software documentation.
• Excellent communication skills with the ability to relay information well in both written and verbal form.
• Experience in writing and publishing a variety of documents to an equally varied assortment of audiences.
• Ability to grasp technical concepts and make them easily understandable in text and pictures.
• Well organized and consistently delivers on commitments.
• Able to validate your instructions with hands-on use of software tools and systems.
• Keen attention to detail.
• Ability to interact professionally with diverse executives, managers, and subject matter experts.
• Minimum Required: Bachelor's degree in Computer Science, Business Administration, Technology, or a related field.
• Minimum Required: 2+ years of post-BS progressive experience utilizing process control and written skills.

Benefits

• Health insurance
• Dental insurance
• Vision care
• 401k
• Wellness initiatives
• Life insurance
• Paid time off