Technical Writer

$95,000 - $110,000/Yr

GovCIO - Springfield, IL

Full-time

Remote - Springfield, IL

About the position

GovCIO is seeking a Technical Writer to support customer technical documentation and policy writing efforts. This position is fully remote and will be based in Hanover, MD. The Technical Writer will be responsible for creating, editing, and managing a variety of technical documents, including technical procedure manuals, user manuals, programming manuals, service manuals, and operational specifications. The role requires the ability to communicate complex technical specifications and instructions clearly and effectively to a diverse audience. The Technical Writer will acquire subject knowledge through interviews with product developers, observing production methods, and referring to technical specifications, blueprints, and engineering illustrations. They will oversee the preparation of illustrative materials, selecting appropriate drawings, sketches, diagrams, and charts to enhance the clarity of publications. Additionally, the writer will conduct quality reviews of materials to ensure accuracy and completeness. In this role, the Technical Writer will translate complex data into user-friendly text for various formats, including print and electronic publications, technical journals, user and training manuals, government proposals, websites, and podcasts. They will gather information through research, statistical reports, and interviews with technical staff, and develop cataloging systems to maintain records and archives of published materials. The writer may also assist in preparing materials for technical seminars and business forums, and may be called upon to support technical or business presentations as needed.

Responsibilities

• Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications.
• Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals.
• Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts.
• Conducts quality review of materials.
• Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
• Gathers information through research, statistical reports and interviews with technical staff.
• Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
• Assists in preparing material for technical seminars and business forums.
• Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.

Requirements

• High School diploma with 9+ years of experience or commensurate experience.
• Clearance Required: Secret.
• Demonstrated experience in an IT related or technical organization.
• Expert in using Microsoft Professional Suite and Adobe Acrobat Professional.
• Strong collaboration and communication skills with the ability to work effectively in a team environment.
• Strong analytical skills to understand complex technical information and translate it into clear and concise documentation.
• Self-motivated with the ability to work independently and manage multiple projects simultaneously.
• Detail oriented with a focus on accuracy and completeness.

Nice-to-haves

• Experience working in an Agile environment
• Certification(s) in relevant technologies