About the position
The Technical Writer works closely with the Program Management Office (PMO) and task order facility operations and maintenance (O&M) personnel to create technical and coherent content for a variety of contract and task order deliverables. The Technical Writer develops, writes, formats, and edits material for reports, plans, briefs, presentations, and related technical and administrative documents. The Technical Writer gathers information, interviews PMO and task order O&M personnel, and conducts other research in order to convey contract and task order deliverables in a concise and effective manner. This position will also support PMO and task order operations by working with the PMO leadership and the task order Leads to develop content for the contract/task order as on-site operations and requirements dictate.
Responsibilities
- Supports the PMO team and task order O&M personnel in the development, preparation, and presentation of written content for multiple, time-sensitive contract/task order deliverables.
- Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
- Develops deliverable format, structure and content after collaborating with the PMO Program Manager, Operations Manager and task order Leads, and consulting applicable task order documentation for requirements.
- Composes, proof-reads, edits, and formats technical documentation to include operational procedures, plans, reports, schedules, and proposals.
- Reviews, edits and makes changes to material prepared by others to ensure the customer has a clear and concise understanding of the deliverable.
- Ensures the deliverable format, font size, graphics, and overall submittal is consistent with customer expectations and task order requirements.
- Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding.
- Edits and formats information through various media channels to include printed materials, email, websites, and other electronic access points.
- Participates in developing and maintaining complex Excel workbooks; including but not limited to writing complex formulas, creating pivot tables, and querying large datasets.
- Responsible for maintaining accurate and organized data within excel which supports contract deliverables.
- Actively contributes to the development of Power BI models by conducting reviews of source data, and creation of site dashboards and visuals.
- Selects appropriate graphics to illustrate material if required.
- Participates and leads content reviews and editing processes.
- Supports soft and hard copy production and distribution of deliverable documentation.
- Maintains records and files of work and revisions.
Requirements
- BA degree in English, Journalism, Technical Writing, or related field, or the equivalent combination of education, training, or related work experience.
- A minimum of five (5) years of demonstrated, recent experience writing/editing technical documentation and procedures in a facilities O&M environment.
- Track record of delivering well-organized and accurate work.
- Must have the ability to obtain and maintain a SECRET clearance.
- Active SECRET clearance preferred.
- Possess a valid driver's license.
- Proficient skill level with Microsoft Office applications (Excel, Word, PowerPoint, Visio) and Adobe Acrobat.
- Basic with Power BI and Power Query.
Nice-to-haves
- Experience in a facilities operations and maintenance environment.
- Familiarity with technical documentation standards and practices.
Benefits
- Salary range of $65-85k annually.
- Equal opportunity employer with a commitment to diversity and inclusion.
