Technical Writer

Fairfax, VA

Professional, Scientific, and Technical Services

About the position

We're searching for our next Technical Writer to support one of our federal clients based in the Fairfax, VA area (with remote flexibility). We are seeking someone who is a detail-oriented self-starter with excellent communication skills to help us create technical and strategic deliverables. You'll make a real impact working directly with our clients and other ICF teams to address and solve key issues, drive change, and grow our business. As our next Technical Writer, you'll support our communications team to deliver technical writing services to our client.

Responsibilities

• Review and edit software release documentation including software requirements specifications, software design documentation, and requirements traceability matrixes.
• Prepare and edit statement of works for major programs.
• Assist in developing project schedules.
• Document program management processes and create presentations for them.
• Assist in consolidating and coordinating cost estimates into a standard template for business cases.
• Assist Technology Acquisition & Program Management and other departments in Engineering in conducting equipment evaluations, reviews and potentially participate in on site field activities.
• Assist in tracking and deploying production equipment to the Field. Assist in resolving issues related to deployment.
• Provide technical and procedural guidance relating to the development and management of technical documents.
• Prepare formal letters, reports, summaries detailing program management activities.
• Prepare and distribute work product documents to end customers.
• Write and update technical specifications for automation equipment procurement.
• Provide input on program management & guidance on documentation support for TAPM related products and modifications.

Requirements

• 3+ years of experience in technical writing or a related field.
• Must be able to obtain and maintain a public trust.
• U.S. citizenship required (required by Federal government for the position).

Nice-to-haves

• Experience working on federal contracts or similar communication setting.
• Experience supporting enterprise-level IT programs and communications.
• Familiarity with federal Plain Language Guidelines, Section 508 requirements, and Agile and/or development cycles such as SDLC or EPLC.
• Experience working with cloud-based platforms, including Salesforce, Appian, ServiceNow, MuleSoft, etc.
• Experience creating training materials, including decks, scripts, handouts, and image/video editing (such as Snagit and Camtasia).
• Experience with SharePoint.
• Comfort with presenting or running trainings with large groups.
• Experience in design or creative work.