Technical Writer

E-Solutions Group - Boston, MA

Full-time

Boston, MA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Technical Writer will be responsible for transforming existing technical documents into standardized templates, ensuring clarity and usability. This role requires a detail-oriented individual who can work independently and engage effectively with stakeholders to gather business requirements. The position is hybrid, requiring onsite presence in Boston, MA for 2-3 days per week.

Responsibilities

• Transform existing documents into standard templates.
• Enhance documents to improve readability and usability.
• Prepare user guides based on technical specifications.
• Coordinate with business and systems stakeholders to gather requirements.
• Understand business requirements directly from stakeholders.

Requirements

• Proven experience in technical writing and procedure writing for technical activities.
• Strong skills in Visio for creating diagrams and flowcharts.
• Detail-oriented with the ability to produce quality work under deadlines.
• Ability to work independently and add value to the documentation process.
• Comfortable engaging with and communicating with others.