Technical Writer

Oklahoma City, OK

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Technical Writer develops clear-written materials to support product development activities such as operations, maintenance or repair manuals, tutorials, specifications and help systems. Interviews technical staff to collect product information and specifications. Collects and organizes technical information and product images and coordinates layout for publication.

Responsibilities

• Create, edit, and maintain technical documentation, including user manuals, guides, and specifications
• Collaborate with engineers, developers, and other stakeholders to gather information and ensure accuracy of documentation
• Develop easy-to-understand content for a variety of audiences, including technical and non-technical users
• Assist in the creation of diagrams, flowcharts, and other visual aids to enhance documentation
• Review and update existing documentation to reflect changes in software, features, and user feedback
• Ensure documentation complies with company standards and industry best practices

Requirements

• Bachelor's degree in Technical Writing, English, Communications, Paralegal, or job experience in a related field
• Excellent written and verbal communication skills
• Ability to understand and convey technical information in a clear and concise manner
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office Suite and familiarity with technical writing tools such as Adobe Acrobat or similar software
• Ability to work independently as well as part of a team
• Willingness to learn and adapt to new tools and technologies

Nice-to-haves

• Experience with content management systems and version control systems
• Knowledge of software development and engineering principles
• Previous experience in a technical writing or related role (internships or job experience)

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits