Technical Writer

About the position

Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in emerging and secure technology? Join us and unleash your potential working in an Agile environment while engineering the cloud-based systems, applications, and tools that support the men and women charged with carrying out the US Census. We are seeking a highly skilled Technical Writer to join our team in supporting government cloud infrastructure projects. The ideal candidate will have extensive experience in documentation and development as part of a large enterprise, as well as strong experience with a variety of IT and documentation frameworks.

Responsibilities

• Develop and maintain documentation for enterprise IT infrastructure, security policies, and operational procedures.
• Create SOPs for data center management, system patching, compliance enforcement, and disaster recovery.
• Document change, configuration, and problem management workflows.
• Develop end-user guides for automation tools such as Ansible and Morpheus Data.
• Maintain version-controlled repositories for infrastructure documentation.
• Support IT Lab knowledge base and training materials for new technologies.
• Ensure documentation aligns with federal compliance standards and industry best practices.

Requirements

• Excellent technical writing and documentation skills.
• Experience with IT documentation frameworks.
• Knowledge of Red Hat Satellite Server, Ansible, Morpheus Data.
• Familiarity with compliance requirements (NIST, FISMA).
• 2+ years of experience in similar roles.
• US Citizenship Required.

Benefits

• 401(k) with matching and 100% Vested
• Health Insurance - 3 plans to select from
• Dental insurance
• Vision Insurance
• Health savings account
• Life insurance
• Short Term Disability
• Long Term Disability
• AD&D
• Paid time off
• Professional development assistance
• Training
• Tuition reimbursement
• Flexible schedule
• Flexible spending account
• Referral program
• Paid Legal Plan
• and more....