Technical Writer

About the position

The Technical Writer for Cytiva is responsible for creating and updating technical, production, and quality documentation. This includes work instructions, labor times, equipment maintenance guidelines, product specifications, process flows, logistics procedures, safety protocols, and standard operating procedures. The role also involves revising internal documents for accuracy and presentation and developing style guides, templates, workflows, and trackers. This position is based on-site and is part of the Operations team in Pensacola, Florida.

Responsibilities

• Develop and update technical documents, including work instructions, equipment maintenance guides, calibration procedures, quality specifications, process flows, logistics procedures, safety protocols, SOPs, and training materials.
• Review and revise documentation to enhance existing documents for clarity and compliance with Cytiva standards and life sciences industry best practices.
• Support training and compliance by creating clear training content for technicians and operators, ensuring adherence to ISO9001, ISO 14001, PSM, and Cytiva QMS requirements.
• Create style guides and visual content to implement consistency, using visuals to enhance comprehension and engagement.
• Document processes and track updates by maintaining process flows for manufacturing and operations, using tools to manage document versions and ensure alignment with changes.

Requirements

• Bachelor’s degree in Technical Communication, Engineering, Business or a related field.
• 2+ years of relevant work experience.
• Strong knowledge of content development cycles, documentation best practices, and tools.
• Experience in creating and managing style guides, document workflows, and version-tracking systems.

Nice-to-haves

• Previous experience in translating technical jargon into clear, concise language for a non-technical audience.
• Experience working in the Pharmaceuticals or Medical Device industry.
• Experience with Veeva & Magic systems.

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k) plan
• Bonus/incentive pay