Technical Writer

Full-time - Senior

Salt Lake City, UT

Machinery Manufacturing

About the position

Palladyne AI is looking for a Senior Software Technical Writer to develop high-quality, user-centric documentation for our advanced AI/ML software products. In this senior role, you will be responsible for the strategy, development, and management of technical content that enables our users and developers to effectively utilize our robotic systems and AI technologies. You will collaborate with cross-functional teams of engineers, AI researchers, product managers, and leadership to produce clear, accurate, and impactful documentation. As a key contributor, you will help define the documentation strategy and ensure alignment with product goals.

Responsibilities

• Define and lead the documentation strategy across multiple AI/ML products.
• Work with senior leadership to ensure documentation aligns with company goals and product vision.
• Establish best practices and create scalable frameworks to support the development of high-quality technical content.
• Work closely with software engineers, AI/ML researchers, and other subject matter experts (SMEs) to gather and distill complex technical information into easy-to-understand content.
• Create comprehensive technical documents, including user guides, API documentation, integration guides, system architecture descriptions, troubleshooting manuals, and release notes.
• Act as the documentation liaison across multiple teams, working closely with engineering, product management, and leadership.
• Oversee the maintenance of version control for documentation.
• Translate complex AI/ML concepts and cutting-edge robotic systems into intuitive, user-friendly documentation.
• Develop diagrams, flowcharts, and other visuals to complement written content and improve comprehension.
• Establish and enforce documentation standards across the organization.

Requirements

• Bachelor's or Master's degree in Technical Writing, Computer Science, Engineering, or a related field, or equivalent professional experience.
• Minimum of 5+ years of professional technical writing experience, with at least 2 years in a senior or lead role.
• Expertise in reading, interpreting, and documenting complex software architectures, code, and system designs.
• Proven track record of leading and mentoring a team of technical writers.
• Proficiency with advanced documentation tools like Confluence, Git, Figma, and Visio.
• Excellent verbal and written communication skills.
• Ability to manage multiple documentation projects simultaneously with strong attention to detail.

Nice-to-haves

• Experience writing developer-focused documentation, including API documentation, SDKs, and integration guides.
• Experience creating or managing multimedia content (e.g., instructional videos, animations, interactive guides).
• Familiarity with Agile methodologies.

Benefits

• Competitive salaries
• Comprehensive benefits package
• 401(k) match
• PTO
• Equity