Technical Writer

Full-time - Entry Level

WA

About the position

WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes. Join our dynamic Engineering Department as a Technical Writer, reporting directly to the Product Engineering Manager. In this role, the successful individual will spearhead the development of clear, concise, and legally compliant technical documentation, both for internal and external use. Responsibilities include crafting customer-facing materials such as marketing collateral, operational guides, and support documentation to ensure customers have access to accurate and helpful information. With the responsibility of the internal knowledge repository, the individual will play a pivotal role in maintaining documentation records in accordance with WesTrac’s Quality Management System (QMS) and Document Management System (DMS).

Responsibilities

• Develop clear, concise, and legally compliant technical documentation for internal and external use.
• Craft customer-facing materials such as marketing collateral, operational guides, and support documentation.
• Maintain documentation records in accordance with WesTrac’s Quality Management System (QMS) and Document Management System (DMS).

Requirements

• Relevant tertiary qualification with post-qualification experience; OR significant industry experience.
• Previous experience in the field of technical writing/technical illustration.
• Strong command of written English and technical writing ability.
• Demonstration of high-quality document production.
• Strong written and oral communication and time management skills.
• Aptitude for generating polished and professional technical documentation.
• Qualification in professional writing or illustration would be advantageous.
• Trade certifications in Mechanical or Electrical Engineering are highly desirable.
• Proficiency in analysing and interpreting engineering documentation, including technical drawings.
• Familiarity with hardware and software requirements pertinent to technical writing.
• Previous experience in the domain of mining machinery is beneficial.
• Knowledge of Engineering CAD software is an added advantage.

Nice-to-haves

• Qualification in professional writing or illustration.
• Trade certifications in Mechanical or Electrical Engineering.
• Previous experience in the domain of mining machinery.
• Knowledge of Engineering CAD software.

Benefits

• Job security with a consistent pipeline of work.
• Unrivalled training and development via The WesTrac Institute.
• Free and secure onsite parking.
• Fantastic team environment and inclusive work culture.
• Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.
• Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options.